Simplify your shopping with free FedEx delivery on all online orders – it's convenience delivered

Imagine the freedom of raw nutrition, effortlessly packaged for your active lifestyle. Our Freeze-Dried Raw Meals deliver the complete nutritional benefits of a raw diet in a convenient, pantry-friendly form.

No more thawing, prepping, or worrying about spoilage. Just grab a puck, and you're ready to provide your pet with a wholesome meal, a topper or a satisfying treat.

Whether you're hiking, travelling, or simply on the go, these meals are your perfect companion.

'Just take it and GO!' embodies the ease and flexibility of our product, ensuring your pet enjoys premium nutrition wherever adventure, or life, calls.

Rehydration Instructions

While not essential if your pet always has fresh, clean drinking water available, many dogs and cats enjoy the texture of rehydrated food.

Rehydration Instructions:

Portion the food: Crumble 1 puck of food into your pet's dish for every 10 pounds of their body weight per day.
Add warm water: For each puck, add 1/3 cup of warm water (not hot).
Wait: Allow the mixture to sit for 2 to 3 minutes so the food can fully abs.
Serve: Once rehydrated, the food is ready for your pet.

Return and Refund Policy

We offer a no-hassle exchange policy for any meal that does not meet your expectations. If an exchange is not satisfactory, we will gladly accept a full refund for a return of the case.

All refunds are contingent upon the product being returned in its original packaging.

Process for Initiating a Return:

Contact Customer Service: To initiate a return, please contact our customer service team via:

Email: info@artisanrawdofood.ca

Provide Information: Please provide the following information when contacting customer service:

Invoice number
Date of purchase
Reason for return
Photos of the product may be required.

Return Authorization: Our customer service team will review your request and provide you with return shipping instructions.

Packaging and Shipping: Carefully package the product in its original packaging, Attach the return shipping label to the package and drop off to be shipped back to us.

Process of Refund:

Inspection: Once we receive your returned item, it will be inspected to ensure it meets our return policy requirements.
Refund Method: Refunds will be issued to the original payment method used for the purchase.
Refund Amount: The refund will include the original purchase price of the returned item, There will be a 10$ restocking fee only applied.
Notification: You will receive an email notification once your refund has been processed.

Simplify your shopping with free FedEx delivery on all online orders – it's convenience delivered

Rehydration Instructions

Return and Refund Policy

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